Bright Green Talent’s 7 Tips for Mastering the Art of the Phone Interview - Bright Green Talent Blog « Bright Green Blog

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September 18th, 2009

Bright Green Talent’s 7 Tips for Mastering the Art of the Phone Interview

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Since you’ll almost always have to go through a phone interview in order to get in front of actual people in a company, it’s important to nail it.

Here are some tips for prepping and carrying out the interview:

1. Use your invisibility! Speaking on the phone carries the huge advantage of the interviewer not being able to see what you’re doing.

  • Have the job description, your resume, and your cover letter printed out or in front of you. Take some time beforehand to highlight the experiences and qualities that you want to be sure to hit on in the interview, and refer to these while you’re chatting.
  • Know your strengths and weaknesses. Write out your three strongest selling points, and your three weaknesses — with an answer to how that weakness can be improved or leveraged.
  • Have questions for the interviewers written down, and take notes as others come up in the conversation.

Of course, don’t be reading something you’ve written already - they’ll know you sound rehearsed. Bullet points will keep you on track.

2. Get dressed up. Okay, you don’t have to go all out business attire, but if you’re at home, wear something nice that will put you in the “work” mindset and keep you feeling sharp.

3. Just because they can’t see it doesn’t mean they can’t hear it. Don’t be eating, chewing gum, or smoking while you’re on the phone. It’s fine to have a glass of water around just like you would in a normal interview.

4. Find a quiet place. You wouldn’t believe how many people having yelling kids, barking dogs, nearby traffic and other distractions around when they’re doing phone interviews. Not only will these be a distraction to your train of thought and presentation, but they could make you feel apologetic or embarrassed to the interviewer, which isn’t a psychological place you want to be in when you’re selling yourself.

5. Enunciate and speak deliberately. Because you can’t read the interviewers’ facial expressions, it’s easy to start doubting whether they’re still with you and to speed up your answers. Take your time, be deliberate, and finish each thought.

6. Make sure you have phone service, or use a landline. With most people speaking on cell phones, calls can drop easily - creating an awkward break in the conversation and more uncertainty. If you are having trouble hearing the interviewer, tell them - there’s no point in going through an interview where you can’t understand what they’re asking just because you feel embarrassed to call it out.

7. Get follow up contact information. You’ll want to send a thank you note, so be sure you have an email address of whoever you spoke with.

Any other advice? Feel free to share it in the comments section!

Image: marybethlafferty.com


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August 24th, 2009

Top 10 Lessons on Interviewing, Courtesy of Amateur Comedy Night

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http://www.timeoutsydney.com.au/comedy/large-melaugh27.jpg

Penned by Christina and Carolyn

At Bright Green Talent, we’re all in favor of not taking things too seriously and making sure there’s always enough laughter going around. Thus, we recently headed out to an amateur stand-up comedy night at a local club. During the show, we realized that there were some real overlaps in the Venn Diagram of stand-up comedy and interviewing…

Here’s what we came up with to help you avoid those moments of scattered, forced laughter (or blank stares) from the crowd:

10. Know your audience and cater to them. If you’re in a room full of women, don’t make sexist jokes.  Same goes for an interview or cover letter - figure out what you can say that will resonate with the reader.  Sensitivity and judgment will go a long way in warming the interviewer up to you; lack thereof will quickly get you blacklisted.

9. Just the right amount of eye contact… Not too much and definitely not too little!  In an interview, don’t look up or out the window too much when you’re considering a question…better to look down at your notes. We’ve had people disqualified for jobs because of wandering gazes.

8. Energy! The comedians who were too loud and energetic for the crowd seemed overbearing; those who were lethargic seemed like they were unprepared, nervous or just didn’t care.  Find the right balance of energy between sluggish and overzealous so that you can express both your passion and your composure.

7. Be confident and natural in what you are saying. Sounding too rehearsed will not bode well.  If you give canned answers that mirror your resume or cover letter exactly, it can appear as though you have no more to offer than what they already read about you in the application.  (Though practice does make perfect in this case - “mock interviewing” with friends is one of the most effective ways to prepare for an interview.)

6. Be concise. Know where the story is going and get there!  (With the appropriate tangents along the way…) For the comedian, if it’s obvious that your joke isn’t funny to the audience, don’t beat a dead horse — change tacks.  This goes for interviewing too — if something you’re trying to express about your experience or passion is drawing blank stares (or worse, offended looks), carefully exit from that strand of conversation and strike out in a new, hopefully more successful, direction.

5. Timing is everything. Hey, delivery matters.  Just look at Jon Stewart.

4. Incorporate others only as much as they want to be incorporated.  Actually, this comparison doesn’t actually work: Interviews are considered successful when they are a conversation between two people rather than drawing a clear distinction between interviewer and interviewee.  Whereas for a comedian, the audience may prefer to be passive and that’s okay!

3. Work with whatever makes you, you. The best and most successful comedians are those with a memorable, distinctive style which they have made “work” for them.  This is true for the rest of us as well.  Know your strengths and quirks and make them work for you.

2. Don’t be negative about previous employers. At this show, we saw an elementary-school-principal-by-day reference how ridiculous her students and parents were — with a fair number of expletives laced in — while her husband was enthusiastically filming the performance.  We couldn’t help but think if that video ever got in the “wrong” hands of her colleagues, school parents, or anyone else, she would likely lose her job and her reputation would take a serious hit.  There is never a need to un-constructively criticize an organization just to prove dedication to a job opportunity; rather, emphasize the things you would change and how you think the experience has prepared you to contribute to a new organization.

1. If you make people laugh, that is a very good sign! Interviews can be tense situations.  If you find that you have a good enough rapport with your interviewer, finding some (appropriate!) humor can take the edge off and make you seem poised, confident and likeable…all good things when they are evaluating whether they want to work with you!

    Image: http://www.timeoutsydney.com.au/

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    August 18th, 2009

    As if jobseeking weren’t hard enough…

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    A recent NYTimes article highlighted yet another dark side of the recession -”Job Search Firms: Big Pitches and Fees, Few Jobs” explained how companies are trying to exploit the panic jobseekers are feeling with scams and offers to “guarantee” a job for a chunk of money.

    What these companies are targeting is people’s desire to find a job immediately - which makes a lot of sense, given that bills need to get paid.

    In the green sector, there are a lot of factors contributing to the reality that green jobs growth is happening by fits and starts and is hard to predict: companies are seeing funding wash in and out, start-ups that are hitting it big or failing to meet expectations, and stimulus funding is creating buzz.

    As we’ve seen it in recent months, jobs in the green space are being landed by some combination of strategic searching, serious networking, inside connections, and a lot of serendipity. It’s a fight against entropy, and the results in terms of who’s getting jobs are, at times, essentially random.

    There’s no guarantee for a job right away, but folks who are best preparing themselves are those who are getting education, volunteering, networking,* and trusting that in the coming months, things will pick up and the promise of green jobs will become more of a reality. Hang in there!

    * Some upcoming networking opportunities - check out our Partners page for more info:

    • RMI2009 - BGT members get a 10% discount, or just check out RMIQ, an evening networking/mingling event here in San Francisco.
    • West Coast Green - BGT members get a 20% discount on full pass. We’re sponsoring the Green Jobs Pavilion - come find us on the Expo floor!

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    August 7th, 2009

    Things in the Job Market are Getting… Less Bad

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    Well, a somewhat heartening labor market report today - check out the NYTimes article that discusses how the worst might be behind us.

    On the green jobs front, we found this video from Mother Nature Network that’s entertaining, if somewhat illustrative of how green jobs are a concept that many folks can rally behind but few can define:

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    August 3rd, 2009

    Bright Green Talent in the SF Chronicle: Tough Job Market for Recent Grads

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    This past Sunday, our new marketing intern Dana and I were featured in the Business section of the SF Chronicle in an article called Tough Job Market Requires that Grads Adjust.

    The article is copied below, but I’d suggest you also check out the comments. Clearly, the job market is a hot topic - the comments range from fiery to frustrated to constructive. Lots of people suggested that recent graduates who are having trouble finding a job go start their own business. While I do know several friends who’ve been laid off and started in on their own projects, some of the same problems persist: recent grads’ networks aren’t as strong for funding and business support, they have a tougher time convincing investors they’re serious, and they don’t have the savings to back up the ventures on their own.

    What this article is really about, then, is bootstrapping — that recent graduates are having to come up with creative ways to stay afloat and to pursue what they’re passionate about. That might mean working for free 3 days a week while supplementing with a restaurant or childcare job; it might mean working nights on getting a business up and running; or it might mean going back to school to get some more targeted experience.

    For some of our job advice for recent grads, click here.

    Tough job market requires that graduates adjust

    Sunday, August 2, 2009

    Stanford graduate John Dryden didn’t have a job lined up before he got his diploma in June, but in this economy he feels lucky to have been offered a contract post.

    “I look at it as a case where the glass is half full,” said Dryden, 22, a business major who had an internship last summer that, in better times, would have led to a job.

    “The company has a hiring freeze but they’re still interested in bringing me back in the fall, not as a full-time employee with benefits but as a contractor,” Dryden said, adding, “I feel very fortunate.”

    Young people nationwide are being forced to adjust their expectations and try new tactics as recent college graduates face the toughest job hunt in decades.

    “The current situation compares to the early 1980s, which was also an extremely difficult job market for college graduates,” said Edwin Koc, research director for the National Association of Colleges and Employers.

    The association regularly surveys the nation’s largest employers about their plans to hire graduating seniors.

    “Typically we have a positive story with an annual increase in the number of hires,” Koc said. “But when we asked employers what they expected to hire from this graduating class relative to last year, it was down 22 percent.”

    The association also asked a sample of this year’s 1.6 million college seniors about their employment prospects and discovered a sharp drop from a prior poll.

    “In 2007 when we surveyed students, over 50 percent of the class had a job offer before graduation,” Koc said. “This year it was 19.7 percent.”

    Desiree Fabunan, 23, is one of those who beat the odds by getting a job with AT&T’s Western Region headquarters in San Ramon before graduating from Stanford in June.

    “A lot of people were down in the dumps,” Fabunan said, recalling the mood on campus. “Back in January, people were really panicking because you know that at Stanford so many of the grads that had come before you had jobs by that time.”

    Dana Lin, a recent college graduate who lives in Mountain View, said employers in this market are demanding more than a degree.

    “Many jobs call for three or four or five years of work experience,” said Lin, 22, who earned her undergraduate degree in business from Cornell University in 2008.

    April layoff

    Back then, when the college job market was still strong, she got a marketing position with a Silicon Valley software firm. But she was laid off in April. To bolster her brief work experience, Lin is doing a part-time, unpaid internship with the San Francisco startup Bright Green Talent, a recruiting and staffing agency for the sustainable energy industry.

    “We did not have much of a problem taking these internships when we were in college,” Lin said. “It allows me to learn new things in new areas.”

    At Bright Green Talent, Lin works with full-time employee Carolyn Mansfield, a 2008 Stanford graduate who found that, even then, her anthropology degree didn’t impress employers. She also worked for free to gain experience, first as an unpaid media intern for the Sierra Club and later at Bright Green Talent, which hired her after a two-month trial period.

    “It’s about getting your foot in the door and letting employers see your work ethic and how you perform on the job,” Mansfield said.

    But while young college graduates face a tough job market now, long-term trends work in their favor.

    “Many employers can forecast a large number of retirements coming up in the next three to five years,” said Tom Devlin, career center director at UC Berkeley.

    Positions will open

    Koc, the employment expert, said this retirement trend means positions will open up for young college graduates once the recession ends even if the recovery is too weak to create job growth.

    But at the moment the circumstances are less favorable.

    “Opportunities that may have been there in the past have not been as plentiful for our graduating class,” said Dryden, the Stanford alumnus.

    E-mail Tom Abate at tabate@sfchronicle.com.

    http://sfgate.com/cgi-bin/article.cgi?f=/c/a/2009/08/02/BU6I18SL7L.DTL

    This article appeared on page D - 1 of the San Francisco Chronicle

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    July 28th, 2009

    “What I’d say if I was wrong about Climate Change” - from No Impact Man

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    Every once in awhile, we come across an article or post that really resonates with what we believe here at Bright Green Talent. Colin Beavan writes a blog called “No Impact Man,” and in this post he describes what he would say if climate change didn’t turn out to be real. While we don’t give much (any?) credit to climate change nay-sayers (check out these photos of melting artic ice we came across yesterday!), Colin lays out all the other benefits that can sometimes get lost in the shuffle. There’s a lot of good work to be done out there! (By the way, Grist has a great guide on how to talk to global warming skeptics.)

    What I’d say if I was wrong about climate change

    By Colin Beavan

    I get emails from people, every so often, asking what I would say and feel if I was wrong about climate change. What would I say if, after dedicating years of my life to bringing attention to the problem, I found out there was no problem.

    Well, first, of course, I would praise God in thanks that we have no catastrophe to contend with. Then, since many of the measures needed to deal with climate change have a lot of positive benefits, I will think:

    1. I am glad we created 5 million or more new jobs here in the United States in the fields of energy efficiency and renewable generation.
    2. I am glad we created a culture that relies less on foreign oil, so that our children can live secure lives, knowing that the energy rug can’t be pulled out from under them.
    3. I am glad we have found a way to save people and industry billions upon billions of dollars by making the use of energy more efficient.
    4. I am glad the millions of children who suffer from asthma can now breathe easier thanks to the fact that we aren’t pumping the air full of toxins from our exhaust pipes and smokestacks.
    5. I am glad that, by no longer burning oil and coal into our air, we’ve put an end to acid rain and the devastation of our aquatic life.
    6. I am glad that we created good, reliable, fun-to-use public transportation system so that families no longer have to raid their budgets to pay for cars and gas.
    7. I am glad we’ve stopped building suburbs, which make people unhappy and [thanks to the happy suburbanites who wrote in] are designed for cars not people, and instead build villages where people can have strong community bonds that help make life fulfilling.
    8. I am glad we now have fuel-efficient automobiles.
    9. I am glad that we’ve learned as a culture to get off the work-more-to-spend-more treadmill which gobbles up resources and leaves us unfulfilled and instead turned to a way of live full of meaning and purpose.
    10. I am glad we developed local, fresh food systems that care not just about filling bellies but what we put in those bellies.
    11. I am glad that we have rejected the philosophies of survival of the fittest and competition for resources as driving philosophies and have instead embraced a philosophy of compassion and justice.
    12. I am glad that we have understood that a sustainable society cannot work without supporting all of its people and that we looked for and found ways to improve the lives of everyone.
    13. I’m glad that we’ve come to see people rather than things as our most valuable resource and that, in embracing the respectful and loving principles of not wasting, we have learned not to waste youth in prisons but instead to get them help for their drug addictions and alcoholism.
    14. I am glad that, in realizing our resources are limited, we have come to use them to do what is important and to help each other rather than compete with each other.
    15. I am glad that we have come to see education as the ultimate in sustainable industries.
    16. I am glad that we have developed distributed, renewable energy technologies that allow kids in all parts of the world to have electric light so they can learn how to read.
    17. The list goes on and on, but in short, I am glad that we have embraced the opportunities presented by the crisis of climate change in order to improve our society in ways we should have done anyway.

    And now, to turn the question back on those who say that either there is no climate change or that it is not a serious problem:

    What would they feel if we did nothing about climate change and they turned out to be wrong?

    What would they feel if we buried our heads in the sand, ignored the problem, and then irreversibly damaged the planetary habitat that we depend upon for our health, happiness and security?

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    July 20th, 2009

    The Top 30 Green Newsletters

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    Carolyn ThumbnailPenned by Carolyn

    In the “green” space, credibility is crucial, and things are changing rapidly as investment   washes in and out of the sector, companies make big eco-commitments, or they slink away from their environmental goals. A great way to stay up to date is to sign yourself up for a few newsletters in the space you’re interested in moving into. Being well-read is also a networking tool — you can know who’s growing, who’s been bought out, who’s making  headlines. Use these developments as opportunities to reach out to the companies or people involved and start a meaningful dialogue.

    Here are our 30 favorite green newsletters - our criteria included quality of news/writing, relevance, up-to-date information, and lack of spammy-ness.

    General Green News:
    GreenBiz & the other Greener World Media newsletters
    Mother Nature Network
    SustainLane
    Treehugger
    Climate Change Business Journal
    Green Options
    Environmental Leader
    Grist

    Clean Tech/Renewable Energy:
    CleanEdge “Clean Watch”
    Rocky Mountain Institute
    Renewable Energy Weekly
    GreenTech Media
    CleanTechies

    Activism/Policy:
    Sierra Club RAW
    Sierra Club Insider
    350.org
    We Campaign
    Green for All
    WWF

    Green Business/CSR:
    Ceres
    Seventh Generation
    Green America (formerly Co-op America)
    Terrapass
    CSR Wire
    Reuters Carbon

    Jobs:
    Bright Green Talent
    Green Job List
    CleanLoop CleanTech
    Green Career Central

    Feel Good:
    Daily Ray of Hope (Sierra Club)

    We’re always open to feedback - if you have other suggestions or thoughts, please share them!

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    July 13th, 2009

    More Insight from Net Impact

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    From Net Impact SF’s site, in regards to last week’s green jobs event:

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    What a success! Last night we had over 60 RSVP’s and 2 great speakers that left the crowd in an upbeat and hopeful mood. Leonard Adler of Green Jobs Network and Christina Gilyutin of Bright Green Talent were there to assure us that there are jobs out there…we just need the right tools and strategies to sniff them out!

    You’re good enough, smart enough, and gosh darn it! People like you!

    The burden of finding a job is not only like dating with its many high expectations and low results, but many of us feel like we need therapy just to get through it! How many resumes do we have to send into oblivion via Craigslist/Career Builder/Hot Jobs/Monster before we get a break? According to Christina Gilyutin, Director of Development and Chief Career Counselor for Bright Green Talent, we need to stay positive and remember that we are smart and talented, we just need to find strategies so that we are seen. Leonard and Christina helped the crowd to stay positive with some inspiring tips on finding a job.

    Tips on how to be noticed: Networking

    • Volunteer to meet people or become a leader of a group, this not only helps you to meet new people, but it shows that you have initiative
    • Join affinity groups such as Green Jobs Network (www.greenjobs.net), Net Impact (www.netimpactsf.org) or SF Green Drinks (sfgreendrinks.org) which all serve to surrounded you with people who have similar interests
    • At networking/social events, TALK TO AS MANY PEOPLE AS POSSIBLE
    • Comments from the crowd included using your every day activities as an opportunity to tell people about your interests, you never know who you’ll meet!
    • Another suggestion from the audience was to organize dinners with friends and acquaintances who have similar/related career interests
    • A Net Impact leader mentioned that he found his job by talking to people in his field of interest as a peer, which resulted in a job! Confidence pays! He continued to say that if you’re looking for a job in sustainability, you need to find a 3rd vector to define your niche. Green + Business isn’t specific enough. Are you into design, procurement, logistics, materials science, …? The more specific the better.
    • Be a connector! Link people to others, they will likely return the favor!

    Get Strategic! Leonard Adler of Green Jobs Network highlighted 3 points for us to remember:

    • Follow the Venture Capitalists! They might want to fund your idea!
    • Follow the money! Where is the government funneling money right now? To Green projects! Find out what kind of projects and to which companies the funds are going.
    • Follow the law! What laws have been passed recently? How does this legal change relate to my industry of interest?

    Online Tips:

    Spend only 10-20% of your time online for your job search and use the rest of that time giving your elevator pitch to new networks. While job boards are great, try to find job boards with a clear focus on your industry of interest such as Treehugger.com. There are a lot of Green job boards out there! General job boards can be more competitive due to their high amount of traffic and tendency to cover a broad number of industries. Also, try your old university’s job board, they often post jobs for alumni.

    Need help with your resume?

    Did you know about the Job Forum? The San Francisco Chamber of Commerce holds an event every Wednesday evening (6:30 to 8:30) called the Job Forum where they provide feedback on resume writing and give advice on job hunting http://www.thejobforum.org/.

    What if I don’t have experience?

    Try interning, its not just for the 20-somethings! If you don’t like that idea, try volunteering. Many businesses would love to have you work without paying while you gain valuable experience.

    Seek Professional Help!

    To learn more about Bright Green Talent’s Career Counseling Services, please visit http://www.brightgreentalent.com/

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    July 9th, 2009

    Wisdom of the Net Impact Crowd

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    Penned by Carolyn

    Last night, Christina (our career coach extraordinaire) spoke at the San Francisco Net Impact monthly chapter meeting, which was focused around green jobs. Leonard Adler, head of www.greenjobs.net, organized the event and provided some really valuable insight as well — videos to come soon.

    Probably the most interesting element of the event for us was the 20 minutes that the audience spent sharing their own tips, success stories, and warnings about searching for a job. Some really amazing insight was put out there, and we wanted to share some of their thoughts on staying positive and effective while you’re unemployed or jobseeking:

    • If you’re unemployed, keep a schedule. Whether it’s walking your dog each day, going to the grocery store, keeping an active calendar of networking events, you can keep structure and motivation by sticking to a daily schedule.
    • Seeking out volunteer leadership roles will give others a chance to see how you work and be able to recommend you based on work ethic, organization and other elements that might not come through when you apply or interview for a position.
    • Networking is a two-way street: keep helping others by connecting acquaintances with similar interests or recommending other jobseekers for roles you know are open. Keeping this up whether you’re jobseeking or not is empowering and will keep your network connected and active.
    • Get out in front of people. Jobseeking can make you spend a lot of time alone, and you can fall out of practice in terms of presenting yourself and your spiel. The more you interact with others, the better you’ll do when you eventually have to present yourself in an interview.
    • It’s never too late to take an internship, especially if you need to gather skills to move into a new sector.
    • Whenever you reach out to people you don’t know or peripherally know, do it thoughtfully. Find your common interests, point out your shared connections, or remark on something that’s happening in their company or industry. Not doing so is wasting a big opportunity to connect on an emotional, social level.
    • Find free jobseeker support services — such as the San Francisco Chamber of Commerce’s weekly Job Forum.
    • Don’t forget the basics. Applying for a green job is still applying for a job: make sure there are no spelling, grammar, or other basic mistakes in your resume. Tailor each resume and cover letter to the particular role.

    Thanks to Julie and Adam Menter and the rest of the SF Net Impact Professional Chapter for organizing the event. Like many chapters across the country, the group hosts monthly meetings for its members with interesting speakers and opportunities to meet people working for social responsibility in business. Learn more about Net Impact and join at www.netimpact.org.

    More photos on our Flickr feed.

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    July 7th, 2009

    Put Your Resume to Good Use: Help Educate Kids in Madagascar

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    [youtube=http://www.youtube.com/watch?v=JDBkcz7yYdg]

    Malagasy Students

    For every 50 new resumes registered on our site before September 1, we will fund the education of a child in Madagascar for one year.

    At the end of 2008, Bright Green Talent quietly made a donation to a Malagasy school to help put a child through education for one year for every placement we’ve made. And now, we want to more people involved. This month, we’re launching a new campaign to turn our goals into action:

    At Bright Green Talent, we’re always looking for ways to spread our social and environmental aims beyond the impact we can make just by placing two, ten or a hundred people into jobs. We recognize the need to ensure that we provide ‘Talent for a Bright Green Future’ at each and every turn – not just in London or San Francisco, but in Africa, Asia, Latin America and beyond. And we believe strongly in “paying it forward” – helping others so that the favor can eventually come back around as we all strive towards meaningful livelihood in a cleaner future.

    Why Madagascar?

    One of our co-founders, Tom, also founded Blue Ventures, an award-winning organization working in Madagascar, and in light of his experience and the recent political troubles in Madagascar, we were compelled to contribute to creating a sustainable future for these children. Bright Green Talent’s donation provides scholarships to help finance a teacher, food and accommodation for children from surrounding villages so they can study in Andavadoaka (many villages don’t have a school).

    Why scholarships?

    As Blue Ventures says, ‘these donations are vital to help educate the next generation of people living and working to protect the surrounding fragile coastal ecosystems in which they rely for their livelihoods. Without these donations many of these children would not receive any formal education.’

    Education – both about environmental issues and to promote economic security and development – is key to promoting stewardship of the world’s natural resources. The actions of every single person around the world count.

    Why send your resume to us?

    Our aim – to collect resumes – is evidently not just about Madagascar: we’re readying ourselves for the wave of green jobs mounting on the horizon, and we want to have a willing green workforce so that we can help companies quickly find the right person to grow out their sustainability initiatives. In the meantime, we’ll continue to provide resources, opportunities, and coaching to help prepare you as those jobs become available. And don’t fear – we never, ever pass on resumes without approval from our candidates.

    So by registering your resume with us, you open yourself to new positions without any drawbacks — and you help spread education, knowledge, and stewardship around the world.

    Thanks for spreading this note far and wide to help us help people around the world find a more meaningful, sustainable livelihood.

    If you’ve already registered with Bright Green Talent, but would like to contribute directly to help these children, please click here.

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